Scope
This policy covers kunjuk.com and its contact channels. Processing within the applications must be defined in the specific terms for each service and client.
Contact details
The form requests first and last name, organization, role, email, phone and message. Marked fields are required to prepare a response. The form routes these details to ventas@kunjuk.com, contacto@kunjuk.com, soporte@kunjuk.com or legal@kunjuk.com according to the selected purpose. Support requests are also recorded in a private inbox outside the public directory. Kunjuk administrators can manage tickets, and customers can view their own conversation through a private link. Internal notes are not shown to customers.
Purpose and consent
Details are used to answer your inquiry and discuss the stated need. The form requires consent. Do not submit passwords or sensitive information.
Email, phone and WhatsApp inquiries
When you contact Kunjuk through these channels, we receive the information you share, such as your name, email or number and message, to answer your request and follow up. WhatsApp links open an external service operated by WhatsApp/Meta under its own privacy policy. No embedded WhatsApp chat is included, and simply visiting this page does not send information to that service.
You may email contacto@kunjuk.com directly. Avoid including passwords, personnel records, payslips or other confidential information in a sales inquiry.
Services and technical information
Hosting may record technical information needed to serve and protect the website, such as IP address, date and requested resource. We use Google Analytics to measure visits and interactions. Google processes technical information under its own policies. This policy must be reviewed when providers or processing change.
Retention and security
Sales, general and legal inquiries are received by the relevant team’s email. Support requests are also retained in a private ticket inbox for responses and follow-up. The private link permits reading and replying to that conversation and should not be shared with unauthorized people. Recovery backups are encrypted. You may request deletion of your details by email. Submission limits use IP-address hashes and timestamps without keeping form contents in those control records. Submissions use HTTPS; control records remain outside the public directory.
Rights and contact
Argentine regulations provide rights to access, correct and delete personal data. For privacy questions, email legal@kunjuk.com. Full legal identification of the responsible party will be added during legal review. The supervisory authority is the Agencia de Acceso a la Información Pública .
Updates
This policy must be reviewed when services, providers or information processing change.